ITIL Public Examinations

We currently have an option for candidates to sit ITIL public exams in the US and Canada at a nearby location. Interested candidates should contact us at publicexams@apmg-us.com. We will advise the candidate of venue options and complete the booking process.

Please note that ITIL Practitioner & Manager exams can only be offered to candidates that have received training from a training organization accredited by an ITIL Examination Institute. Please ensure when completing the application form that full details of your training course are listed on the Self Study declaration. Any candidates that have not received accredited training will not be entitled to sit the Practitioner or Manager examinations.

ITIL Exam Fees

2008
Foundation -                    $225.00
Single Practitioner -         $260.00
Combined Practitioner -   $305.00
Manager (each) -              $325.00

APMG does not invoice public candidates. Payment must be made at time of booking. Candidates can pay online via Paypal using Visa, Mastercard, American Express, Discover Card or e-check.

Terms & Conditions

Once a booking is confirmed, please comply with the exam date. Please note the following apply to changes made to your exam booking:

You are allowed to reschedule the exam date once, at no cost, as long as the change is made a minimum of 10 working days in advance of the exam date
If you reschedule the exam date a second time, outside the 10 working days notice period, an administration fee of $100 will be charged
An administration fee of $100 will also be charged if you cancel your exam outside the 10 working days notice period
If you cancel or re-schedule your booking within 10 working days of the exam date, you will be liable to pay the full exam fee
The exam is non-transferable and can not be re-sold.

On the Day of Your Exam

Please aim to arrive in good time - we would suggest at least 30 minutes before the start time
Please bring signed photo ID with you (i.e. valid passport or driving license)
Please bring a BLUE OR BLACK pen for writing your answers (scripts in pencil or other colored inks will not be accepted, although you may draft things in pencil first)
No calculations will be necessary, so calculators are not required

Special Allowances

If you have a disability that will affect your performance in the exam, please contact us and we will be happy to discuss any special requirements.

Important Message to All Candidates

If you are thinking of taking a training course we strongly recommend that any training you receive is through an Accredited Training Organization (ATO).

Only ATOs and their affiliates have licenses to offer training courses that incorporate official OGC trademarks, brands and copyright material.

These ATOs have been fully accredited by the APM Group, who are the official accreditor on behalf of the Office of Government Commerce (OGC). The accreditation process involves a rigorous assessment of the organization's management systems, course materials and trainers, assuring the quality of training provided.

Organizations offering training who do not appear on the above list, or are not affiliated to an ATO, may be in breach of copyright law. Please do not support illegal use of copyright material.